Blog - Page 8 of 46 - American Profit Recovery

Keeping the lines of communication as open as possible when collecting debt

By Brian L.

The saying goes, “actions speak louder than words” when it comes to showing who you are or what you are capable of accomplishing. In the debt collection industry, words are what speak louder than actions. Your choice of words will determine what actions follow.

With conversations being made over the phone, the opportunity is there to build a relationship with a consumer so that both parties can come to an understanding, reaching a resolution that may have been a long time in the making. […]

David Greenwood2023-01-15T12:21:18-05:00January 5th, 2023|Categories: Advice for Businesses, Team APR|

4 proven ways to make debt collections easier for your business

Just about every business we encounter wants to make the process of getting paid on time much easier. Getting late-paying customers to the table and small business debt collections can become an area where many organizations just do not have the available resources.

Take, for example, the lawn care company that works from sunrise to sunset and deals with a labor shortage. Implementing an easier method to collect payments becomes mission-critical for that business.

If your business has been struggling with cash flow and getting your customers to pay on time, check out these four tips our debt collection experts have come up with to make getting paid on time easier for any size organization.

David Greenwood2022-12-29T16:00:59-05:00January 3rd, 2023|Categories: Accounts Receivables, Advice for Businesses, Small Business Collections|

What happens when debt collectors are nice to consumers?

Consumers and the business community should be comforted knowing there has been a consistent industry-wide effort in collections to humanize the process. More and more collection agencies understand the value and critical nature of tactful and respectful communications with consumers.

Why is this important for the public to understand?

Any business transaction should be conducted by interested parties that can come together. The process of debt collections should be no different.

So what happens when consumers are treated with the dignity and respect they deserve? […]

David Greenwood2022-12-29T15:52:15-05:00December 29th, 2022|Categories: Advice for Businesses, Advice for Consumers, Team APR|

4 more myths about debt collections DEBUNKED

Have you ever wanted to know the real story behind the debt collection industry? Want to get the inside scoop on how things really are in the world of debt collections? We got you covered here!

There are untold amounts of myths regarding collection agencies and how they operate. And even more myths about how they interact and work with consumers. So we thought we would share a little bit of inside baseball when it comes to debt collections and debunk many of the myths that people share.

Think you know everything about the debt collection industry? Our team dispels four more myths about debt collections below. […]

David Greenwood2022-12-21T10:01:54-05:00December 23rd, 2022|Categories: Accounts Receivables, Advice for Businesses, Advice for Consumers|

Celebrating the holidays American Profit Recovery style

The team here at American Profit Recovery always takes time to ring in the holiday season. Working in the debt collection industry is fast-paced, and sometimes challenging and it is important for this organization to ensure the entire team gets a chance to experience everything this season has to offer.

It has been a long tradition here to have many opportunities to celebrate the holidays. It is important as an organization to have this as part of our culture and values.

Over the past month, the team has celebrated this season and a year’s worth of individual and team accomplishments. […]

David Greenwood2022-12-21T10:02:18-05:00December 21st, 2022|Categories: Advice for Businesses, Team APR|

Breaking Barriers in Debt Collections

By Angela:

The perception of debt collections has changed dramatically in recent years. For many years the public had an image of collection agencies that just focused on collecting money. At one point or another, before I got into this industry, I had those types of feelings too.

What I’ve learned in my experience is now the furthest from these scenarios. I work alongside people every day who are compassionate, smile and are often times laughing with consumers. […]

David Greenwood2022-11-30T10:48:49-05:00November 30th, 2022|Categories: Advice for Consumers, Small Business Collections, Team APR|

Why it’s important for collection agencies to share what they do

There is a lot of important work done by reputable and professional debt collectors daily in this country. This work helps the overall economy, consumers that may be struggling with ongoing debt, and small businesses struggling to meet payroll and other expenses.

The debt collection industry helps larger organizations keep costs down and keeps the workforce employed.

The debt collection industry touches just about everyone. Regardless of whether we know it or not.

For many years, many in this industry flew under the radar and just did their jobs. With the media and others having an unfavorable perception of the debt collection industry, it’s no wonder.

However, debt collections serve a vital role in our economy. Those of us […]

David Greenwood2022-11-23T08:53:51-05:00November 23rd, 2022|Categories: Advice for Businesses, Advice for Consumers, Collection Industry News|

4 consumer myths about debt collections DEBUNKED

To say there is endless misinformation about debt collections in the media and on the Internet would be a vast understatement.

Right up front, you should know that the debt collection industry provides critical and necessary support to not only consumers and the business community but the overall economy.

Just about everyone who works in the debt collection industry fully understands that it can be an uncomfortable situation as a consumer being sent to collections. And one other thing we know. No consumer wants to be in debt and struggling to pay their bills. Consumers do not want to have their accounts sent to a collection agency.

However, it is important to point out that over the years, […]

David Greenwood2022-11-27T13:02:15-05:00November 2nd, 2022|Categories: Advice for Businesses, Advice for Consumers, Collection Industry News|

Small Business-You MUST do these before the end of the year

We are entering a new type of economy in the coming months. If your small business wants to be prepared to weather the changing economic conditions, now is the time to act and put the systems in place to ensure your organization continues to thrive.

You may already be seeing and experiencing the effects of our changing economy. Maybe your cost of goods has increased dramatically, or you have begun to see a trend in your accounts receivables, such as more people paying late. And depending on the type of business you run, you may also be seeing your expenses rise drastically, such as fuel costs and labor.

While the last quarter of the year is always […]

David Greenwood2022-10-31T07:47:50-04:00October 31st, 2022|Categories: Uncategorized|

Tips for placing accounts in collections during the holidays

As the end of the year approaches, a question that many creditors grapple with is, “Should I assign slow-pay/delinquent customers to collections around the holidays?” The answer to that question should be a resounding “Yes.”

There are many reasons why it benefits a business, as well as its customers, to have past-due accounts placed in collections during the holiday season.

As with any time of year, the longer a business waits to assign any slow-pay/delinquent accounts to collections, the less likely those accounts will ultimately get paid. The consumer will place a lower priority on resolving the debt the longer it stays past due without any contact other than a monthly “Balance Forward” notice. Consumers may even […]

David Greenwood2022-10-20T07:56:48-04:00October 20th, 2022|Categories: Advice for Businesses, Small Business Collections|

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