Blog - Page 4 of 45 - American Profit Recovery

6 critical areas you need to focus on to build more trust with customers

The relationships you build with customers are the lifeblood of your organization, no matter the size. In short, your business will not thrive without solid relationships with customers. It’s just that simple.

Building lasting and trusting relationships with consumers is one of the best ways to see continual growth in your organization. You should not think of your customers as transactional. You should be thinking about how you can serve them for the long term.

Building long-lasting customer relationships is more than just being nice and smiling. It’s about implementing strategies that allow you to build trust over the long haul.

If you’re looking for traditional and non-traditional ways to build lasting customer relationships, check out our tips […]

David Greenwood2024-01-03T12:04:11-05:00January 5th, 2024|Categories: Accounts Receivables, Advice for Businesses, Professional Services Collections, Small Business Collections|

8 proven ways to build your small business profits this coming year

If you’re like many owners and operators of small businesses, you’re looking at the year ahead and trying to figure out how next year can be better than before. While New Year’s resolutions might not work, getting the year off on the right track is time well spent for your small business.

From reviewing the processes and procedures your small business uses regularly, looking at cash flow, invoicing and how you use a debt collection agency, to just some basic goal setting, it’s important to review your small business goals annually.

If you are running a small business and are eager to boost your profits in the coming year, check out our tips for building your small […]

David Greenwood2024-01-03T09:27:09-05:00January 3rd, 2024|Categories: Accounts Receivables, Small Business Collections|

Values and culture make this a great place to build a career

By Delaney:

For the employees at American Profit Recovery, it’s culture above all else! Here, we value positive attitudes, high integrity, and strong work ethics.

From the company as a whole, to the department you work in, right down to the individual team that you are on, you can feel our values pulsing through the veins of APR.

It starts with our hiring process. We recruit only the best, strongest candidates who exemplify these core qualities to make a perfect fit for our team. […]

David Greenwood2023-12-19T11:26:52-05:00December 19th, 2023|Categories: Team APR|

Entering my sixth year at American Profit Recovery

By Sabrine:

I am in awe that I am approaching my sixth year here at American Profit Recovery. As they say, time flies when you’re having fun.

It feels like it was just yesterday that I came in for my interview and met my manager, and contemplated whether or not I was going to give debt collections a try. Little did I know, collections was meant for me.

On a daily basis, I speak to consumers all around the nation and help them find ways to pay their just debts—as mentioned in our collector’s pledge. I get to go home knowing that I was able to relieve some stress off some consumers, as well as our clients for […]

David Greenwood2023-12-11T08:00:48-05:00December 11th, 2023|Categories: Uncategorized|

6 questions a business might ask before hiring a debt collection agency

When you’re in the process of hiring a debt collection agency for your organization, there are no doubt many questions on your mind. Hiring a new agency for your business can be a big step because of the important role they play in the overall health of your business.

Generally speaking, many businesses are concerned with how effective their debt collection efforts will be, how their customers will be treated, the protection of data and if the agency has a level of proficiency within their industry. For example, do they understand the intricacies of medical debt collections or debt collections for lawn care companies?

A reputable debt collection agency should have no problem answering some of these […]

David Greenwood2023-11-14T09:56:46-05:00November 17th, 2023|Categories: Accounts Receivables, Small Business Collections|

8 reasons why businesses rely on debt collection agencies

The debt collection industry is a vital part of the US economy. And for many businesses, it is a critical part of the overall accounts receivables process.

Many small businesses and larger organizations rely on the expertise and efforts of third-party collection agencies every day. And for good reason. Collection agencies are recovering substantial amounts of consumer debt and helping those businesses drastically improve much needed cash flow.

The economy is stronger because of collection agencies and businesses of all sizes continue to build a solid financial foundation by partnering with the right collection agency.

Want to know more about why businesses rely so much on professional debt collection agencies? Check out our thoughts here.

David Greenwood2023-12-19T12:26:41-05:00November 14th, 2023|Categories: Accounts Receivables, Small Business Collections|

Why work for American Profit Recovery?

By Rema:

I had a friend ask me once why I decided to work in collections because my field of study was completely different. I said, my very first interview with, who is now my manager, career growth, the team, and flexibility of schedule. All of it.

Walking into a field with little to no knowledge about collections, I learned as time went on the importance of a collector and the impact he or she can make in a consumer’s life. My second interview came around and I was convinced to take that step forward and learn more about the agency and what it has to offer me. […]

David Greenwood2023-11-09T10:35:46-05:00November 9th, 2023|Categories: Team APR|

Sending accounts to collections? Do these first

While many organizations hesitate to implement collection activity, there are an equal amount that may jump into it before they have done their due diligence.

Following solid and systematic accounts receivables processes can help lay the groundwork for successful debt collections when necessary. And it may just help you keep a hard earned customer.

If you want to manage your late invoices and your reputation at the same time, make sure you’re doing the following before proceeding with third party debt collection activity. […]

David Greenwood2023-10-18T09:39:41-04:00October 20th, 2023|Categories: Accounts Receivables, Advice for Businesses, Small Business Collections|

How a B2B Collection Agency Can Work Harmoniously with Clients and Customers

For any size business, maintaining healthy cash flow is essential for survival and growth. For many organizations, managing overdue invoices and recovering outstanding debts can be a challenging and time-consuming task. This is where Business-to-Business (B2B) collection agencies come into play. However, the relationship between a collection agency, its clients, and their customers can be delicate.

These relationships are delicate because in many cases, we are talking about large sums of money. Think about the business of manufacturing or other types of distribution businesses that are filling large orders for clients. When those are not paid or not paid on time, this can present a major challenge for that business.

Let’s explore how a B2B collection agency […]

David Greenwood2023-10-18T09:40:02-04:00October 18th, 2023|Categories: Accounts Receivables, Advice for Businesses, Small Business Collections|

Relating to people is how we get the job done

By Angela:

The past few weeks I have had the pleasure of meeting with many people as I add to my collection team. During this process I have had many conversations, and it was refreshing to remind myself just how much of a difference we are making in the economy.

Of course, I could sit here and talk about this to try and gain sales or to try and have you pay your bill but it’s the opposite.

I’m here because I want to be. Nine years in and I still love the impact I can make on our industry and our clients with their consumers being the top priority. In these interviews I have learned about candidates’ […]

David Greenwood2023-10-06T07:35:01-04:00October 6th, 2023|Categories: Small Business Collections, Team APR|

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