Blog

A client is born. Then what?

By Dale E.

I am in sales here at American Profit Recovery and have been for over nine years. I know our product left and right and convey our innovative debt recovery services to a host of businesses daily. A new client comes on board. Then what? Well – that’s where we differ from other collection agencies, as several departments immediately go into their work strategies. Beginning with swift administrative processing of the new clients “boarding process”.Collection agencies

Then American Profit Recovery’s customer service team begins their new client training regimen concluding with scheduling and conducting a full on line training of all parties involved. All the while our IT […]

2020-09-17T09:55:13-04:00October 11th, 2016|Categories: Team APR|

Fall Is A Great Time At American Profit Recovery

By Brit:

The Fall has always been my favorite time of the year. I love the cool nights and warm days of Autumn in the Midwest. The return of Michigan football after nine long months brings back memories of Saturday tailgates long ago with my Dad, and the promise of passing on those traditions to my kids (Go Blue!). Raking leaves, trips to the cider mill for fresh cider mill donuts, absurdly repetitive pumpkin spice-flavored advertisements on TV; I could go on and on.bigstock-146672210

Here at American Profit Recovery, the beginning of Fall has a similarly exciting meaning. Due to our continued growth, we are excited to bring in new […]

2020-11-01T12:55:29-05:00October 7th, 2016|Categories: Team APR|

The more you help others the more you help yourself

By Matt H.

Here at American Profit Recovery, I have found this to be a foundation.  From Ownership on down, everybody is here to help!  I have never seen a collection agency put so much emphasis on this.Helping Hands

Ownership is leading the way.  I have seen their generosity in helping employees and their families.  They support our community by investing their time and raising thousands of dollars of donations.  I see Collectors helping consumers out of a difficult situation and treating them with dignity and respect.  Customer Services Reps, making time for everybody and always available to help. Sales consultants advising businesses how to limit the amount of bad […]

2021-01-31T16:05:06-05:00October 5th, 2016|Categories: Team APR|

Join Us For The Making Strides Against Breast Cancer Walk

This year – American Profit Recovery – MI will once again be participating in the Making Strides Against Breast Cancer walk sponsored by the American Cancer Society. This will be APR’s 8th year participating in this walk. This year APR will be participating in the Making Strides Walk in Detroit, MI on Saturday, October 8th 2016. This is a family friendly event where we encourage everyone to bring their family and friends to be part of Team APR!

Our staff and ownership have raised tens of thousands of dollars for this important cause and we continue to make this one of our biggest charity efforts of the year.

We welcome anyone would like to get involved to […]

2021-07-23T14:12:18-04:00September 15th, 2016|Categories: Community Outreach|

Our Summer Charities of Choice This Year

This year the team at American Profit Recovery once again took part in our own annual Summer Charities of Choice program. This marks our seventh year doing so. This program was designed to raise funds through a variety of activities throughout the summer and then we donate all the funds raised solely to charities nominated by our employees.

These charities nominated by employees are near and dear to our employees here and many of the donations given are in “Honor of” or “Memory of” someone special to our employees.  Over the past seven years – APR’s employees have raised over $16,000 for this charity initiative alone! […]

2021-01-04T11:25:18-05:00September 6th, 2016|Categories: Community Outreach|

Collecting and Customer Service-One In The Same

By Ashley:

Recently, a couple of my teammates and I got to sit with different collectors to see how they work. Now, if you are like me, you would think a collector, who is trying to get a consumer to pay, is going to approach their job very differently than someone who is in customer service, like myself. What my teammates and I learned is that we’d all be wrong.

When my teammates and I discussed our separate experiences when sitting with collectors the general consensus was our collectors use the same approach to collecting that we use in customer service. Our collectors are doing everything they […]

2020-09-27T13:45:11-04:00August 10th, 2016|Categories: Collection|Tags: |

We’re Moving. And That’s A Good Thing!

We’ve been at this for over a decade, watching our company grow and helping businesses of all sizes literally stay in business. Hopefully you are one of them! We’ve continued to hire the best in the business, continued to knock down walls, literally and figuratively, all in an effort to bring you the best collection agency around.

Now it’s time for us to move and we have you the client to thank for this.

We are moving and expanding because so many of you around the country have entrusted our team with your debt collection needs. We have provided tremendous results, treated your customers fairly and always with respect and […]

2021-04-03T15:01:15-04:00August 4th, 2016|Categories: What APR is up to|

Quick Tips To Improve Internal Billing Methods

What you do prior to bringing in a collection agency such as American Profit Recovery can make all the difference in the world when it comes to getting paid. Creating solid billing procedures for your business is the foundation for ensuring you get paid for your products and services. And laying out clear payment expectations and invoicing on time are just two of the mandatory actions your business should have in place.

See our newest video for a few more quick tips on what your business needs to be doing internally to keep your cash flow on track.

2021-01-04T12:28:27-05:00July 25th, 2016|Categories: Advice for Businesses|

Business Lessons From A Navy SEAL

Last year I had the opportunity to see a former US Navy SEAL speak at the ACA Convention in Boston.  It didn’t take long to see why once these men have concluded their military service they are sought out by businesses to help motivate and train their management staffs.  Since then, I’ve read a few books written by some other SEALS.  Their stories of combat and heroism are incredible, and you cannot overstate how extraordinary these men are.  The mental and physical toll that SEAL training takes on a SEAL candidate weeds out all but the most qualified of people, and those that succeed willingly enter into a life of non-stop sacrifice and training. 

2020-09-27T12:30:06-04:00July 21st, 2016|Categories: Advice for Businesses|

Race to Collect-Part 2

Last week we answered the question, Why Do I Have Slow-pay Accounts?If you didn’t see that blog post, click here to see Part One.

Today is Part 2. We give you more insight as to why some consumers don’t pay their bills and how to solve that issue with your business.

– Lane three (3) begins the bad debt category and is made up of those Consumers who won’t pay unless they get a Collection call or the item appears on their Credit report. By day 90 you have a really good idea who does and who does not intend on paying you. This is especially true when repeated invoices, […]

2021-01-04T12:30:51-05:00July 18th, 2016|Categories: Advice for Businesses|
Go to Top