Blog - Page 28 of 45 - American Profit Recovery

How Do We Help a Consumer the American Profit Recovery Way?

By Greg D.

Contacting consumers is probably the most obvious thing a collection agency does. Debt Collectors have a multitude of ways to reach out to consumers. We can mail letters to them. Some collection agencies may use email to try and get in touch. Unlike years ago we now have a website that consumers seek out and look for help and make payments on. But today just like 12 years ago when I started at American Profit Recovery, the number one tool in collections is the telephone and collector on the other end.

As one might imagine a collection call can go many different […]

APR2020-11-30T16:18:11-05:00May 12th, 2017|Categories: Advice for Businesses, Advice for Consumers|

Consider the Person Behind the Business

By John W.

In any social setting, when asked what you do, responding that you work for a collection agency can sometimes evoke a less than enthusiastic response from some. But why is this?

In most cases, our opinions are cultivated in reaction to our own experiences. So, your friend that rolled their eyes when you said what you do may likely be thinking of a past call that they received from a debt collector, or could be thinking of their grandpa’s experience getting in over his head and being on the receiving end of a collection agency’s efforts.

This is a one sided view however. What if […]

APR2020-09-27T14:10:54-04:00May 10th, 2017|Categories: Advice for Consumers|

When I grow up

Kids! Aren’t they great? “Mom, when I grow up I want to be a fireman”. “When I grow up I want to be a police officer, a teacher, President, etc., etc., etc.”. All of these, mind you, are noble professions with delusions of grandeur!! Now, in all of my years, I don’t believe any of these kids have said “ Mom, I want to be in debt collections or I wanna work for a collection agency” In fact, if that did happen, I would be curious to see the look on that parents face. These other positions and aspirations, as you know, are noble and prestigious positions, so why would a child aspire to be […]

APR2021-04-03T15:33:24-04:00April 4th, 2017|Categories: Advice for Businesses, Team APR|

Appreciation is Essential

By Sarah L.

Administrative Appreciation Day is coming up, April 26^th to be exact, and being a member of the Admin team myself at this collection agency I know that this day is one that our team looks forward to. Each year on this day the entire Admin team is taken out to lunch by the owners. This not only allows some time for team bonding but it also lets us know that our work is valued. Appreciation is essential in any type of relationship and American Profit Recovery goes above and beyond to show their appreciation not only for the employees but for the community and our clients as well. […]

APR2020-09-18T10:06:22-04:00March 15th, 2017|Categories: Team APR|

Luck is in the Labor

By Sean;

St.Patrick’s Day! Whooohoo!! Growing up with Irish on both sides of the family I have some fond memories of March, 17th. The Irish are often considered to be lucky people. But is luck earned, or is it…well…simply luck? When thinking about this concept two memorable quotes come into mind.

“I’d rather be lucky than good” Ugh… I remember the first time I heard this miserable quote. A competitor of mine muttered it to me when I was on a golf course during a junior tournament when my stray drive hit a tree and miraculously ended up on the fairway. I thought to my young […]

APR2021-01-04T08:54:27-05:00February 28th, 2017|Categories: Team APR|

There’s Nothing Wrong With Asking For Money

We recently spoke to a business owner that got so frustrated at times when customers didn’t pay that they just wrote them off, took them out of their system and made a policy of never doing business with that customer again. In short, they took the nonpayment personally. Unfortunately that’s not the first time our team has heard that and we are sure, not the last.

We have always stated that if you are in business, you are going to have receivables, and you are at times, going to have customers that do not pay. In short, you’re going to have to do some debt […]

APR2021-01-31T16:29:09-05:00February 21st, 2017|Categories: Advice for Businesses|

Small Business Tax Tips For This Season

Yes, it’s that time of the year again. Closing up the books, locating everything you need to send to the IRS and maybe just a little bit of panic setting in. It’s a new year, and that means there are probably new changes to tax laws and everything else associated with running a business, both on the state and federal level. And there is new leadership in the White House so that can also mean changes coming down the road. A busy and sometimes confusing time for a business.

Here are a few items to keep in mind during this tax season:

Hire a Pro:

If you don’t read anything […]

APR2021-01-31T14:41:38-05:00January 30th, 2017|Categories: Advice for Businesses|

How to Become a Born Leader

By Sarah S.

Recently I attended the Yes Network for the session that featured, Billy Riggs. He had two portions in the session, first on “The Magic of Balance” and the second on “How to Become a Born Leader”. I took a lot away from his session in all and just wanted to highlight some key features I really enjoyed.

In the first portion, The Magic of Balance…. I learned balance all revolves around what makes a person happy and how to create true happiness. Always altering your priorities to balance life, next your character as a person has a big impact on this; who you […]

APR2020-11-30T16:21:35-05:00January 30th, 2017|Categories: Team APR|

Happiness and Balance

Here at American Profit Recovery, we encourage the constant challenge to improve yourself and your skills, and attending seminars and/or reading good material is a great way to do just that! I recently attended a seminar hosted by the YES Network here in Michigan. The speaker was a gentleman that I have seen before at the Michigan Bankers Association conference and I bought some of his materials back then.

His name is Billy Riggs and I highly recommend seeing him if you get the chance. His message for us was about “the Magic of Balance”. He posed a question that I have heard numerous times and one that I […]

APR2020-11-01T14:45:44-05:00January 27th, 2017|Categories: Advice for Businesses, Team APR|

A Great Partnership with Real Green Systems

By Sarah:

This year was my first year attending the Real Green User’s Conference. Also called Solutions 2017. I have been working in the customer service department at American Profit Recovery since March 2013. I have really gotten to know quite a bit about Real Green and their software Service Assistance over these past few years. I have learned a lot about the ins and outs of the accounting portion of the software and also gotten the ability to train new clients that utilize the software. It gives me great pride in being able to show clients the integration that American Profit Recovery has with Service Assistance and how user friendly it really is. It makes […]

APR2020-09-17T10:38:08-04:00January 25th, 2017|Categories: What APR is up to|

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