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This year, one of your main goals should be to understand everything about money when it comes to your business. It is just about the most important task you have as someone in charge of a business. Failing to do so can cause a chain reaction and force you to make financial decisions you might not otherwise make if you did have a firm grasp on the financial health of your business.

“I need to find a collection agency fast for my business. Or, “I’m looking for a collection agency to help me get paid.” We hear this all this time and in many cases, it’s because a business owner didn’t take the time to pay […]

New Year’s resolutions come and go both in our personal life and in business. Everyone says they are going to lose weight and join a gym in the new year. But for many, they seem to have difficulty meeting their own goals. And then in business, we set aggressive and sometimes hard to reach goals that only frustrate us right from the start.

The new year does provide us with a little motivation to get things done. After all, gyms are running membership specials, motivational gurus are putting their programs on sale and the media are putting their lists together.

But there is one resolution, if you want to call it a resolution, that we always recommend […]

Ah, the Holiday season, a time of giving, food, gifts, family and Debt.. Yes, debt. Whether it’s out of generosity or over extending it can be a struggle to make it through this time of year with the added expense of the holidays. (i.e. gifts, food, charities etc.)

As a collection agency, you might imagine that when we get into the new year, we have many clients calling us to help resolve debts that may have been incurred during the holiday season. The wallets are open, the credits cards are out, and many don’t think of the consequences that can arise from going on the holiday spending spree.

As a […]

My family and I just returned from our long-awaited Disney vacation, and had as great a time as we had hoped for. My eight year old was star-struck by all the famous characters she met, the food was spectacular, and the rides were amazing.

Of all the things we enjoyed, what impressed me the most were the people who work there. I knew going in that Disney was famous for their customer service, and the way the spread their “magic.” It sounds so simple, but the smallest gestures really do help add to your enjoyment. I experienced numerous examples of this, and all of them made us feel welcome. […]

If you are in business, then you have probably heard more excuses for things not happening than the average person.  Maybe not as much as a school teacher but close. And when you are in business, you act much like a school teacher. Trying to provide the best you can while also waiting for your customers or students to keep up their end of the bargain. In the case of business, that’s paying you on time.

But paying bills is almost as bad for some people as turning in their homework when they were in school. It didn’t get done and they need […]

Emotions get the best of us in some cases. Whether it’s in business or in our personal lives. There are so many aspects to running and growing a business and emotions can run high when things don’t go our way. That could be staffing concerns, issues with customer service, equipment breaking down and a host of other matters that you need to address each and every day. Having any responsibility in a business means you’re going to have some type of conflict. And each industry has its own specific set of problems.

And that of course also includes getting customers to pay on time. As if we didn’t have enough to worry about.

But that doesn’t mean […]