Blog

A Common Misconception

By: Gabrielle: 

A common misconception of debt collectors is that they are all mean, tough, and demand money immediately. While that could be true for some places, most often the goal of a debt collector is to help consumers find a way out of their debt, while also helping businesses to stay afloat, and stay out of debt. I believe what sets American Profit Recovery apart from other collection agencies, is the customer service that we present to all parties involved in the collections process, and the care given to each consumer we are working with. […]

2020-09-17T10:01:17-04:00December 19th, 2018|Categories: Advice for Businesses|

It’s the most wonderful time of the year

I do love this time of year, as it seems everyone has a little more pep in their step and a smile on their face coming into the Holidays.  It is a time of giving and a time to be thankful for our families and friends.  Many people get to see loved ones that they may not have seen in a long time.

It is also a time to reflect on the, soon to be, year gone by.  It is a great time to see what you accomplished this year and to also plan for a great year to come!  As I reflect on the year gone by here at APR, I can’t help but smile […]

2020-12-01T09:14:09-05:00December 16th, 2018|Categories: Team APR|

What Is It Like Working for American Profit Recovery?

By Angie;

Often times when you think of collections and what debt collectors might be like I’m sure there’s a negative image in your mind right from the beginning. I am happy to say the reality is much different, especially those of us who work for American Profit Recovery. This agency has built an amazing foundation displaying what it means to work with “family” all while staying professional. What I mean by that is, from the moment you call our office you’re likely to hear “It’s a beautiful day at American Profit Recovery” or to see a smile as you walk into the office.  Everyone knows you on a personal level and the culture couldn’t be […]

2021-04-03T15:23:50-04:00November 18th, 2018|Categories: Team APR|

Reflections on another birthday

By Ethan;

Growing up, my birthday was one of the most exciting days of the year. It was one of those days my parents didn’t have to get me out of bed for. I was totally aware that it was MY day and very excited for the celebration/presents/cake/birthday wishes … it was awesome!

My birthday has changed a little bit over time.  It’s now just a regular day. Void of the excitement of childhood, I awake to the obligations and routine of everyday life. The dog needs to go out, my son needs to be changed, fed, dressed, and brought to daycare … just a regular day. […]

2021-01-04T12:34:11-05:00November 9th, 2018|Categories: Team APR|

As Excited as I Was on Day One

By Brit:

It is hard to believe that I recently celebrated my 11 year anniversary at American Profit Recovery.  A lot has changed in my personal life since that time in 2007 and I still remember the excitement and nervousness I felt during that first interview.

Since then, I have gotten married, had a daughter and moved twice.  Likewise, there have been numerous changes at American Profit Recovery since that time.  For myself, I have grown from a brand-new, very green collector, to managing a team of collectors, training and developing those collectors and seeing them grow into management roles themselves.

On a company level, I have seen American Profit Recovery grow from a small collection agency to […]

2020-09-27T11:37:24-04:00October 26th, 2018|Categories: Team APR|

What a GREAT Industry!-Our Friends in The Lawn Care and Landscape Industry

We just got back from a great week in Louisville at the Landscapes 2018 and GIE+Expo.  We work with many different types of industries and some of those industries just happen to have a special place in my heart.  The Lawn Care and Landscape industry is simply one of my favorites.GIE Expo 2018 Collections agencies

These people are some of the most down-to-earth and easy-going people you would ever want to meet.  The industry provides such a valuable service and I love how much they truly care about their customers.   I have to say that it was fantastic to see so many clients, some of which we have […]

2021-04-03T15:04:30-04:00October 24th, 2018|Categories: Team APR|

Are you solving problems or just telling people how great you are?

Let’s get right to the point here. Most consumers and others needing your product or service do not really care about how great you feel you are as a business. You may be all these things. You may be the best in the business or your industry and you might even have an endless list of referrals from others because people think so highly of you and your work. But there is really only one thing most care about when they think about using your company.

Can you do what I need you to do?

We are one of several collection agencies that work with small business around the country and what we quickly find out with […]

2020-09-27T11:33:41-04:00September 26th, 2018|Categories: Advice for Businesses|

Reflections On My First Year At American Profit Recovery

By Domicka:

I am coming up to my one year anniversary with American Profit Recovery and I was asked to write an entry for the blog.  The hard part was not actually writing a blog, but what to write about.  There has been so much that has happened in this short 12 month period.  Where to begin?

Looking back I remember being so sensitive in the beginning; learning how different people choose to communicate with us.  It makes me laugh because this past year was the most Cherry Pepsi I have ever consumed in my life.  This is my vice of choice.   And I can honestly say […]

2021-01-04T12:34:51-05:00September 21st, 2018|Categories: Team APR|

Are You Ready For Some Football?

It’s that time of year!  We’re almost to the start of the upcoming pro football season!  So, I am watching every report from my team’s training camp, paying close attention to all the roster moves, and pretending that it doesn’t bother me that the experts think my team is going to be pretty bad this year.  Anyway, I’ve also been watching all the behind-the scenes shows about mine and other team’s training camps, and interestingly enough I’m seeing a lot of similarities in the way these teams operate compared to how we work here at American Profit Recovery.  Many of these teams talk about the “culture” of their team, and so much of that seems […]

2020-09-27T11:31:52-04:00August 30th, 2018|Categories: Team APR|

How to work with angry customers

There are endless reasons why a customer could be angry. And if you’ve spent any amount of time in business, you have no doubt had your share of customers that are not happy for one reason or another. Some customers get upset over minor issues or inconveniences while others don’t get angry until they’ve reached their boiling point. We’re sure you have experienced both.

Let’s point out something obvious right up front. We know a few things about upset consumers. We’re a collection agency. In a lot of situations, the people were are in contact with might not be thrilled about talking with us. However, in many cases they are, because we offer much needed help […]

2020-11-30T16:35:36-05:00August 17th, 2018|Categories: Advice for Businesses|
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