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We’re breaking down barriers and shutting the stereotypes down…

Whenever friends would ask me where I worked, I could think of a million and one jobs to claim before claiming my job as a debt collector. I couldn’t prepare myself for the funny looks accompanied with the not so funny jokes that were thrown my way. I mean, let’s just be honest. Before working at American Profit Recovery, I wasn’t a huge fan of debt collectors either. So I completely get it. Though I’ve only been working here for a short time, my views on debt collectors have changed tremendously. Well, at least those who work with American Profit Recovery.

If it isn’t clear just yet, I’ll […]

2021-04-03T15:00:17-04:00October 9th, 2019|Categories: Advice for Businesses, Team APR|

We help each other to help those we call…

Before I started at American Profit Recovery, the thought of working in collections scared me. I did not want to be locked at a desk staring at an auto-dialer for 8 hours a day. There are so many assumptions about the industry to get caught up in. I never imagined myself in a collections office. I thought this work would drain me completely.

However, from my first interview onward I learned that APR is an incredibly supportive and fun place to work! My colleagues are always positive and have my back when I need them. To me, the culture here is something I find indispensable. With great people […]

2021-04-03T14:57:59-04:00October 9th, 2019|Categories: Team APR|

This job does not make me feel any less…

A collection agency is roughly defined as a third-party entity used by creditors to recover funds from past due accounts which they were unsuccessful at collecting themselves. American Profit Recovery approaches this in a way that allows our clients, the creditors, to preserve their relationships with their consumers. Our approach also embodies much more of a customer-service feel than what most people would associate with a typical “collection call.”

It was apparent to me within days of working here that this collection agency would be different than the expected. When asked where I work, I almost always get the same reaction, as if collectors are the “bad guys.” But […]

2021-01-31T16:35:52-05:00October 9th, 2019|Categories: Team APR|

Protect your business from financial loss

No one likes to lose money. And as a collection agency that serves all types of business, we can certainly attest to that fact. We have never found one business in all our years helping others that liked to part with their money. And in many cases, it can be avoided if you are prepared and you plan out your business and your growth.

Protecting your business from a financial loss can come in many forms.

Proper Insurance:

We have all met that insurance guy that might be kind of a pain. But the fact is, one of the best ways to protect your business from a financial loss is to have the right insurance as well […]

2021-01-04T12:24:25-05:00September 27th, 2019|Categories: Advice for Businesses|

Ways to stop wasting time and money in your business

Hopefully we all agree that in business, time is money. Every minute you are running your business is an opportunity to make and save money in some way.

Wasting time and money is not something most business owners like to do. And if you are a small business with limited resources, then you want to maximize every aspect of those resources to ensure your business is operating as efficiently as possible.

As a collection agency that works with small business and larger types of business, we know a few things about losing money. We are that safety net for many to make sure they are not in fact losing money. You and your team worked hard for […]

2021-04-03T14:57:16-04:00September 26th, 2019|Categories: Advice for Businesses|

What do our sales professionals hear?

Our team is on the phone just about every day talking with business owners and others that may be responsible for keeping a business profitable. While some may call them sales professionals because in the end, we are trying to gain them as a client, they are also problem solvers at the core. Yes, they talk about how our system can help their business when it comes to cash flow and as a collection agency, that is what we do.

But they also listen intently to hear what those potential clients are saying and what their areas of pain are in a small or medium sized business. When we listen, our team can do a much […]

2021-04-03T15:13:10-04:00September 3rd, 2019|Categories: Advice for Businesses|

Starting a Job in a New Industry

By Porsha: 

I started working at American Profit Recovery about five months ago and it is the best job that I have ever had. I have customer service experience from working at fast food restaurants and being a waitress but being a customer service rep for a collection agency is different; a good kind of different.

I was nervous at first for I knew nothing about a collection agency or the laws that they are regulated by. I hate messing up a on a job and want to always strive to do my best and I thought I would fail, but here I am and I was definitely wrong.working at a collection agency  [...]
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2021-01-31T14:48:01-05:00August 26th, 2019|Categories: Team APR|

What are my best resources for staying profitable?

There are many ways your business can increase profits and hopefully increase cash flow by doing so. As a collection agency that specializes in working with all types of business, we are always fielding questions from concerned business owners and others about their lack of cash flow and in many cases, lack of profits. It’s a question we get often.

How can I increase the profits in my business?

There are many ways to increase the profits in your business. Some are right in front of you and others need a little searching but if you’re committed and stick to a process and, get the proper resources, you’ll be on your way to increased profitability.

2021-04-03T15:05:29-04:00August 20th, 2019|Categories: Advice for Businesses|

You should be able to answer these questions about your business

Running a business is much harder than it looks. If you see all these gurus on social media telling you that you can make millions sitting on a beach and never worrying, you should be careful of what they are telling you because in most cases, it’s just not accurate. Do some people make money while enjoying the sound of crashing waves? Yes, but if they’re smart, they are still keeping a pulse on everything.

They know their numbers, know what their customers and clients need and don’t need, and they are well tuned in to the health of their business. If they don’t know these facts and figures, they’ll be out of business before they […]

2021-04-03T15:59:17-04:00August 12th, 2019|Categories: Advice for Businesses|

We listen-plain and simple

For my upcoming summer vacation, my family and I are going back to my hometown to visit some family and see some sights.  In planning the trip, I’m reminded of when I started my career there over 20 years ago.  A career that has taken me from New York to California, and ultimately Michigan.  A whole lot has changed in my life over the span of my career, and a lot has changed about the Collection Industry as well.

It still astonishes me that we were able to be efficient at our jobs back then without the internet.  In fact, I remember a time when the office had only one computer, and that was a big […]

2021-04-03T14:58:30-04:00August 5th, 2019|Categories: Advice for Businesses, Team APR|
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