Blog - Page 17 of 45 - American Profit Recovery

Why Diplomacy Works in Debt Collections

We are often asked by our new clients about the strategy we will employ to help them get paid and collect the money that is owed to them. Let’s face it, we are not the only collection agency out there so many businesses searching for a company to help with debt collections will want to understand how we might approach their customers differently to create some type of resolution.

The four founders of our company knew one thing was true. Demanding money from consumers with no regard for their situation was never going to produce any worthwhile results. In fact, they knew it would eventually backfire. It can go wrong in several ways. First, it can […]

David Greenwood2020-07-09T13:03:46-04:00June 23rd, 2020|Categories: Advice for Businesses, Collection|Tags: debt collections, diplomacy|

A Place with Endless Opportunities

By Sabrine:

After graduation, I applied for several different positions until I received a phone call from American Profit Recovery (APR). I had no schema of the collection industry or what the position entailed until I walked into the doors and it was explained thoroughly. To sum it up, a day as a collection specialist here consists of helping consumers pay their debts with a customer service approach. The clients we work for who own small businesses expect us to treat their clients with respect, so that when they are no longer struggling financially, they will continue to do business with them. As a millennial, my main concern was to find a career that offers […]

APR2020-09-17T10:55:26-04:00June 16th, 2020|Categories: Team APR|

The case for continued communication with consumers

As with any major crisis, some industries get crushed and some do well. Depending on what you consult on, manufacture or supply will somewhat dictate how your industry will weather any crisis. As we have seen with the COVID-19 crisis, many businesses have been designated essential and many have had to shut their doors which has created a crisis of its own for many across the country. For many industries, this has caused damage to their operation that will take a long time to overcome.

Take a lawncare company for example. Many had already been working hard to fire up operations for the season. Conducting spring cleanups and getting yards ready for a long enjoyable season. […]

APR2021-01-31T15:00:27-05:00May 25th, 2020|Categories: Advice for Businesses|

Your cash flow is essential right now

By Peggy:

It goes without saying that life has changed dramatically in the past five months. COVID19 has evolved from “that outbreak overseas” to a health crisis here in U.S. We’ve seen the progression of social distancing, school closings and state-wide lockdowns. As a result, businesses have been divided into two basic categories—essential and non-essential.

Essential businesses, like pharmacies & grocery stores, are staying open. Non-essential businesses like lawn & garden services are expected to close until further notice. It’s hard to argue with the logic. People need to get medications, food and supplies. People don’t need green, manicured lawns. But to say a business is non-essential is misleading. Businesses supply more than the services they offer. […]

APR2021-04-03T16:00:00-04:00May 13th, 2020|Categories: Advice for Businesses, Collection|

Count Your Blessings

By Greg:

It’s been over four weeks since I left the office to work from home, and like everyone else, I have never experienced anything like this in my lifetime. I’ve run through the whole list of emotions since this all started, and I’m starting to embrace some simple things.

My family and I are safe at home and healthy.
My co-workers are safe at home and healthy.
My loved ones are safe and home and healthy.

If I get depressed by anything (lack of sports, watching the news, etc.) all I need to do is remember those three things. That should be enough for anyone, but I am fortunate enough to have other things going in my favor. “Count […]

APR2020-09-27T14:13:44-04:00April 16th, 2020|Categories: Team APR|

Patience

By Ethan Drain

With the current state of our society and the spread of the new coronavirus, most people are experiencing a packed house. We are trapped inside with all the members of our family, with nowhere to go, and not much to do. Inevitably, after some time together, our patience is tested in one way or another.

We can read all of the articles about what to do and how to feel during our forced togetherness, about how to deal with being at home 24/7 where previously we were free to go anywhere and do anything, about fun activities to do with our family members, about how to keep mentally and emotionally healthy during this trying […]

APR2021-01-04T11:33:00-05:00April 7th, 2020|Categories: Team APR|

Collection Industry Commitment During the COVID-19 Crisis

Below is a letter sent to state government officials from ACA International, the Association of Credit and Collection Professionals about how collection agencies across the country are working to provide necessary support to the business community during this time and, help consumers through the COVID 19 crisis.

MEMORANDUM

TO: U.S. GOVERNORS, STATE ATTORNEYS GENERAL, STATE LEGISLATIVE LEADERS

FROM: ROGER WEISS, PRESIDENT, ACA INTERNATIONAL BOARD OF DIRECTORS

DATE: MARCH 21, 2020

SUBJECT: ARM INDUSTRY COVID-19 RESPONSE

The Association of Credit and Collection Professionals (ACA International) is comprised of 2,500 members, including credit grantors, third-party collection agencies, asset buyers, attorneys, and vendor affiliates in an industry that employs more than 230,000 employees worldwide. ACA members are front line professional debt collectors that […]

APR2020-09-27T13:58:56-04:00March 25th, 2020|Categories: Advice for Businesses, Advice for Consumers|

Always Honoring Our Pledge

By Angela:

As this horrible virus hit the United States many around the world have been impacted by change in their home and work life. Some individuals have found themselves laid off, and ultimately are starting to feel the stress of having bills to pay and no money coming in. This is a critical moment for our country as we all come together to pull our resources to find ways to get through these troubling times.

Life as we know it has seemed to have shaken us all as we are filled with anxiety wondering what the future holds and how our life will ever go back to normal. Countless articles about small businesses struggling and now […]

APR2020-09-17T11:27:39-04:00March 24th, 2020|Categories: Advice for Businesses, Team APR|

Important Message From The Leadership of American Profit Recovery

We understand you are receiving countless messages regarding the COVID-19/Coronavirus crisis but we feel it is necessary to relay to you what our commitment is to you, to consumers, and what we are keeping an eye on in the collection industry day to day.

We fully understand that beyond the health and safety of the public, the COVID-19 crisis has quickly become an economic emergency unmatched in our current memory.

Dignity and Respect Always:

First, if you know us, you understand that our philosophy has always been one of treating everyone with dignity and […]

APR2020-11-30T16:50:06-05:00March 19th, 2020|Categories: Advice for Businesses, Advice for Consumers|

Halloween in January

By Mike Hiller

Title: Look Under

Unwittingly So

Many Are the Stones Unturned

Within Comfort Zones

It’s Plunge day. For adrenaline junkies, endorphin aficionados, and anyone looking to ‘think local,’ step outside of their comfort zone, and support their neighborhood charity the Polar Bear Plunge is where it’s at. Every year right around MLK (Martin Luther King Jr.) day Halloween comes early for us plungers. At our event at the Brighton High School there are costumes aplenty, endless snacks and treats, and it’s always a hot coco (now) and Netflix (later) kind of day. 2020 marks American Profit Recovery’s eight (8^th) year running, or rather jumping as it were.

When I was a kid […]

APR2020-11-01T14:44:44-05:00March 6th, 2020|Categories: What APR is up to|

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