Team APR

By Porsha: 

I started working at American Profit Recovery about five months ago and it is the best job that I have ever had. I have customer service experience from working at fast food restaurants and being a waitress but being a customer service rep for a collection agency is different; a good kind of different.

I was nervous at first for I knew nothing about a collection agency or the laws that they are regulated by. I hate messing up a on a job and want to always strive to do my best and I thought I would fail, but here I am and I was definitely wrong.

By Ardi:

I started working for American Profit Recovery just over three years ago. My previous job was also at a call center (not collections).The hours were long, late nights and weekends. I left that job so I could have more time to spend with my newly formed family. I must say I didn’t know what to expect here at this collection agency and never even considered working as a Debt Collector either.

I didn’t know much about the position but it seemed like it would be a good fit for me based on the job description. Three years later I […]

We have once again earned a spot on the Best Places to Work in Collections list. We have now been on this list for over a decade, 12 years to be exact, and we are very proud to have this as one of our main goals as a company. Creating a place where people want to come to work and contribute is a goal that any business should have in their sights. And it is one goal that we believe is paramount to building a thriving organization. When we founded American Profit Recovery, it was one of the things that we felt needed to happen to create a sustainable business.

But what does this mean for […]

By Alexander:

What if I told you that not only did my boss (Brian Liberadzki) treat his entire team of eight, at that moment, to lunch at Dave & Buster’s, but paid for all of us to play games too. Out of his own pocket! How could this be true you may ask yourself? Well let me first explain why we were treated to a fantastic day of fun at the expense of a great mentor.

It began in March of 2019. Tax time was already upon us and calls were flying in left and right. Overwhelming some inexperienced may say, mainly me. Anyway, every collector was looking forward to this time to help out consumers and […]

Our team seems to be always getting involved in something greater than themselves and this April was no different. Our crew has raised money for many causes including breast cancer research, Special Olympics and other noteworthy missions over the years.

This past month, they once again took on the ACA Collectors Challenge and raised close to $1,500 for this program. Our team has been raising money and having fun each April and they know their efforts are going to help many in the collection industry.

In the past decade, we have raised over $18,000 to help fund educational opportunities.

The ACA Collectors Challenge raises funds for the ACA International Education Foundation. And those funds ultimately go towards funding […]

By Derek:

A few weeks ago I celebrated my one year anniversary working at American Profit Recovery, so I thought I’d take a moment to reflect on what I’ve experienced thus far during my tenure with the company as a collector. I should start by stating, that working here for the past 12 months, has sincerely been a pleasure. I’ve held various positions in the past, as I’m sure everyone else has as well, that made getting out of bed in the morning a constant struggle because I dreaded the work that awaited me once I arrived at the office. It’s extremely refreshing to say I have not had one of […]

By Aubreigh

One thing that sets American Profit Recovery apart from many companies is the management’s way of going above and beyond to show their appreciation for their employees. Some examples of this are APR’s annual Employee Week, the holiday party, and my personal favorite, the end of the year call. This is when all APR employees get together in the big conference room, eat pizza, and recap the highlights of the year. Every department is honored as we go over collection and sales statistics and address the important roles that our support and IT teams play in the grand scheme of things.

In this meeting, awards are handed out for various categories, like Most Improved Collector, […]

I do love this time of year, as it seems everyone has a little more pep in their step and a smile on their face coming into the Holidays.  It is a time of giving and a time to be thankful for our families and friends.  Many people get to see loved ones that they may not have seen in a long time.

It is also a time to reflect on the, soon to be, year gone by.  It is a great time to see what you accomplished this year and to also plan for a great year to come!  As I reflect on the year gone by here at APR, I can’t help but smile […]