Team APR Archives - Page 13 of 16 - American Profit Recovery

Employee Week Was Awesome!

By Sarah:

Never have I ever felt more accepted and appreciated as an employee than I do at APR. Employee Week is just one of the many ways in which APR gives back to its employees. Personally my favorite part of Employee Week is getting to spend time with my fellow coworkers, especially those who work in MA and NC, at the many after work events. My favorite after work event this year was when we went bowling after work. I felt like this event had not only had the highest attendance and participation but was also the most interactive.

I believe Employee Week is something unique that APR takes part in that other companies should try […]

APR2020-11-01T12:50:04-05:00June 19th, 2015|Categories: Team APR|Tags: Appreciation, employee week, Staff, Video|

Feeling Appreciated- And a Pie Video!

By Matt Helz:

This last week we celebrated employee week at APR. This is a special event for the employees that the owners have put together to show their appreciation of all the hard work and dedication.

There were many games, events and tons of food to be eaten every day.

This year, a few events really stood out for me. 1^st was the Tiger game- I was able to take my oldest son who just graduated from High School. I was a proud father, showing him off to people I work with every day. What a good time! 2^nd the Owner Breakfast. The Owners slave over griddles making omelets and pancake’s before the workday starts. This happened […]

APR2020-11-01T12:56:08-05:00June 18th, 2015|Categories: Team APR|Tags: Appreciation, Employess, Pie in the face, Staff, Video|

Collector’s Challenge Raises Over $2,300

If you’ve been following us for any length of time then you know we like to raise money. And yes we do collect money because that our business, but our team also loves to bring in money for several worthy causes and initiatives. From Cancer charities, jumping in a Lake in the middle of the winter for Special Olympics and funding Veterans causes, our team hits a home run every time.

This past April our team participated in the Annual Collector’s Challenge to raise money for the ACA Education Foundation. They raised over $2,300 by paying to dress in casual in the office, a March Madness Bracket event […]

APR2020-09-27T14:09:15-04:00May 11th, 2015|Categories: Team APR|Tags: ACA International Education Foundation., American Profit recovery, Collector’s Challenge, Raising money|

40 Hours (A 20th Century Idea)

When Henry Ford set the 40hour work week precedent in the 1920’s the math made sense. The automotive plants needed to run 24 hours a day to keep up with demand and 12hour shifts were too long for anyone, given the manual labor (work that is physically demanding) he expected from his employees; Notwithstanding the fact that during the industrial revolution there didn’t exist the many distractions of modern day life, dividing the workday up into three equal, 8hour parts made good sense.

Any compensation plan based solely on the number of hours worked is wedded to this idea: Wedded to the idea that no individual can work faster or more efficiently than the worker in […]

APR2020-09-16T12:37:30-04:00May 5th, 2015|Categories: Team APR|Tags: 40 hour work week, integrity, Morals, Team apr, Work ethic|

Pledge of Leadership: Service Management

There was a time, early in my career, where I measured success strictly by the numbers. Number of overtime hours I worked per week; number of consumers I successfully contacted and collected from; the number of dollars I collected; and the number of times I assisted a fellow Collector collect.

Not too long after my career in Collections at American Profit Recovery began, my career in Collections management did too. As a young manager I knew the value of goal setting and leading by example, but I still assigned success to numeric performance outcomes alone. The number of quality Collectors I could recruit, interview, hire, train, and maintain in any given calendar year; the number of […]

APR2021-01-04T11:41:44-05:00March 9th, 2015|Categories: Team APR|Tags: Collection Agencies, Goals, Leadership, Management, Service, Staffing|

Meet some of the kindest people we know-Video

We wanted to take a few minutes and introduce you to some of the most understanding, kind and thoughtful people we know. And guess what? They are some of our collectors here at American Profit Recovery. That’s right, debt collectors…

Being kind and respectful helps both the client that hired us to help them get paid and it also helps the consumer that needs to catch up on their financial obligations. In fact we believe being kind is the only way to resolve a past due account.

Our tagline if you haven’t noticed is You’ll Profit From Our Difference.” Both client and consumer profit from the way in which all our team members conduct themselves; with kindness […]

APR2021-01-04T09:15:19-05:00February 11th, 2015|Categories: Team APR|Tags: Collection Agencies, Debt Collectors, kind, Profits, Reputable, respectful|

Thoughts on what our mission means

Our mission here at American Profit Recovery is to provide our clients excellent financial services, as well as our employees with a worthwhile career. Such excellence speaks for itself through results. We must also always strive to do our best in helping our consumers to solve their financial problems. Here at APR, we hire the best people, teach and hold them to high standards, and we learn from actions while avoiding complacency. That helps everyone.

We model excellence in our leadership and management’s actions. Our Ownership and management team work together to model excellence, build trust and play an active part in the collection industry and our communities. Our motto could be “Achieve the Honorable!” Our […]

APR2021-01-31T16:41:57-05:00February 9th, 2015|Categories: Team APR|Tags: collection agency, collections, integrity, reputation, respect|

More Thoughts On Key Communication Skills

I recently attended a seminar entitled Tactical Communication by Dan O’Connor. I attended with a few of my coworkers. Dan’s latest book entitled “Say This –NOT THAT!” embodied a lot about what was communicated at the seminar. Understanding the nature of phrases and how some can be considered danger phrases (things to avoid saying) and power phrases (things we should say). Have you thought about things that you may say that could result in a negative response? For example, if you are working with someone with a concern and you say a danger phrase such as “calm down” versus a power phrase as “I understand” you can quickly understand the potentially different response you would […]

APR2021-01-04T09:38:24-05:00January 28th, 2015|Categories: Advice for Businesses, Team APR|Tags: Collection Agencies, communication skill, How to, Tact|

More From Our Leadership Development and Team Building Conference

By Dave Yenglin :

I was fortunate enough to attend this conference along with three other members of the APR team. I wasn’t entirely sure what to expect, as I hadn’t attended any conference of this sort in many years, but immediately boredom came to mind. It couldn’t have been further from the truth, the speakers for this conference did a wonderful job of presenting the material.

It wasn’t your typical presentation of someone just reading from a booklet what someone else wrote. They were very good at getting everyone involved and being very interactive, obviously this makes sense given the title of the conference.

One of the first things that I learned from this that I hadn’t […]

APR2021-01-04T09:33:18-05:00December 29th, 2014|Categories: Team APR|Tags: collection agency, Leadership, Small Business, Team Building|

More families helped by American Profit Recovery

It’s times like these when I feel so proud to be part of American Profit Recovery. As we enter another year of helping local families during the holidays with our Adopt a Family Program, we can go into our own holidays and the New Year knowing we have done our part for even a few people this season.

Many people say if you can just touch a few people in your life, you’ve made a difference and I believe we have done this. It has now been six years since we decided to buy gifts for struggling families in the communities we work in.

In the past six years we have as a team, purchased over 300 […]

APR2021-01-04T09:20:16-05:00December 23rd, 2014|Categories: Community Outreach, Team APR|Tags: Adopt a Family, charity, christmas, Collection Agencies, Holidays|

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