Advice for Businesses

Where Can I Find Unclaimed Money?

We bet if you turn your mattress over, clean out your car and check the laundry, you’ll be sure to find at least a few dollars. That’s a good start. And guess what, there are even more places that you can find lost and unclaimed money for both personal and business. And it might be more than just spare change.

Each year, there is an estimated $58 billion in unclaimed money in the United States. And there’s got to be a few bucks for you lying around somewhere.

For both individuals and families, there are countless sources of unclaimed money out there just waiting to be spoken for and if you do a little bit of homework […]

2021-04-03T15:35:29-04:00February 1st, 2019|Categories: Advice for Businesses, Advice for Consumers|

What happens when I turn over my customers to collections?

For a business that has worked very hard to acquire a new customer and put additional resources into keeping that customer, the thought of having to send that customer to collections, often causes them to take a pause. For many in business, it’s a big step to have to take when it comes to having to use the services of a collection agency. The biggest fear? That business will lose that customer forever and they will tell others that you sent them to a debt collector. And, they still won’t get paid.

For many small businesses, it takes tremendous effort to acquire new customers and you do not want to have to get to the point […]

2021-04-03T15:22:47-04:00January 29th, 2019|Categories: Advice for Businesses|

Eat something that frightens you

By Mike Hiller:

I’m a foodie so when I hear ‘Eat something that frightens you,’ the words get committed to my long-term memory bank. Must have happened across this advice from the radio or I read it in a paperback book maybe. Can’t say that public speaking, or confined spaces, heights, or things that go bump in the night, or even spiders scare me all that much. Killed plenty of creepy crawlies in the name of machismo; let a few go in the name of feminism too. You’ve seen tarantulas for sale at exotic stores as pets. Many of their various species are in fact quite docile. […]

2022-03-27T12:11:02-04:00January 23rd, 2019|Categories: Advice for Businesses, Advice for Consumers|

Budget Basics for Small Business

You may be one of them but we find that there are many small businesses out there that do not even have a budget. And as a collection agency that works with small business, we find that kind of troubling.  A budget can mean the difference between being profitable and, well, not making a profit. And we all know what happens when our business cannot turn a profit.

Having even a simple budget can make all the difference in the world. Your budget is essentially your roadmap for the year or a given period of time, as we are sure you are aware of. And while you might be aware of what a budget is, you […]

2020-09-27T12:25:50-04:00January 2nd, 2019|Categories: Advice for Businesses, Uncategorized|

A Common Misconception

By: Gabrielle: 

A common misconception of debt collectors is that they are all mean, tough, and demand money immediately. While that could be true for some places, most often the goal of a debt collector is to help consumers find a way out of their debt, while also helping businesses to stay afloat, and stay out of debt. I believe what sets American Profit Recovery apart from other collection agencies, is the customer service that we present to all parties involved in the collections process, and the care given to each consumer we are working with. […]

2020-09-17T10:01:17-04:00December 19th, 2018|Categories: Advice for Businesses|

Are you solving problems or just telling people how great you are?

Let’s get right to the point here. Most consumers and others needing your product or service do not really care about how great you feel you are as a business. You may be all these things. You may be the best in the business or your industry and you might even have an endless list of referrals from others because people think so highly of you and your work. But there is really only one thing most care about when they think about using your company.

Can you do what I need you to do?

We are one of several collection agencies that work with small business around the country and what we quickly find out with […]

2020-09-27T11:33:41-04:00September 26th, 2018|Categories: Advice for Businesses|

How to work with angry customers

There are endless reasons why a customer could be angry. And if you’ve spent any amount of time in business, you have no doubt had your share of customers that are not happy for one reason or another. Some customers get upset over minor issues or inconveniences while others don’t get angry until they’ve reached their boiling point. We’re sure you have experienced both.

Let’s point out something obvious right up front. We know a few things about upset consumers. We’re a collection agency. In a lot of situations, the people were are in contact with might not be thrilled about talking with us. However, in many cases they are, because we offer much needed help […]

2020-11-30T16:35:36-05:00August 17th, 2018|Categories: Advice for Businesses|

Cyber-fare

Up 50% since 2015, nearly 52 percent of the world’s population (3.8 billion individuals) are now online. That’s great progress and opens up a whole host of opportunities for everyone online to experience the many benefits of being online.

But as you well know, there are still many security issues that go along with using the internet. We have in this country gotten used to online banking and shopping, and some even post things to social media that can give hackers an edge. And many of us don’t even know it. That along with passwords that should not be passwords, and we have opened ourselves up […]

2020-11-01T12:25:35-05:00August 9th, 2018|Categories: Advice for Businesses, Advice for Consumers, Collection Industry News|

Great customer service makes you different

What does a collection agency know about customer service? More than you think.

If there are a few things that are overflowing here at American Profit Recovery, its respect, and a deep desire to help. That’s helping the business that hires us and their customer that owes them money. They both require our help and some might say, they are both our customer.

Since we are most often talking about helping a business, stay in business, and what we can do to help them, let’s focus on the consumer for a moment.Reputable Collection Agencies

While in many cases, a consumer gets into our system because of an oversight […]

2020-11-01T13:41:26-05:00May 21st, 2018|Categories: Advice for Businesses, Advice for Consumers|

How to raise prices without making your customers mad

There comes a time at every type of business when a price adjustment is necessary. Most businesses do not like to raise prices but in fact, it is just part of doing business over time. Keeping pricing the same for long periods of time can have a negative effect on your bottom line and your cash flow. If you want to stay in business and stay profitable, you will need to adjust your pricing from time to time.

For many types of businesses, raising prices can be a little bit stressful because you don’t know how your customers will react. For other types of businesses, it […]

2020-11-30T16:32:58-05:00April 19th, 2018|Categories: Advice for Businesses|
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