Blog - American Profit Recovery

Why are we one of the best places to work in the collection industry?

It’s no surprise to the team here but we have once again earned the distinction of being one of the best places to work in collections. Since 2008, we have continued to earn this recognition through an effort spearheaded by Best Companies Group.

Sure we offer a competitive salary, a great benefits package and other perks, but there’s one thing that truly makes American Profit Recovery a great place to work.

It’s called culture.

We have successfully built a culture here where people can not only build a career, but contribute to the direction of this collection agency. And we constantly recognize our employees as a true part of this organization. […]

David Greenwood2023-01-30T16:08:36-05:00January 30th, 2023|Categories: Team APR|

Growth and learning are part of building a career here

By Ian:

Just over four months ago, I joined the customer service team at American Profit Recovery. I was immediately impressed by the warmth and helpfulness of my colleagues – I’ve enjoyed getting to know them and learning from them, and it’s easy to see why they get such great reviews from our clients. […]

David Greenwood2024-08-23T12:42:57-04:00August 23rd, 2024|Categories: Team APR|

Top 10 reasons using a debt collection agency is better than going it alone

Why should my business use a collection agency?

That’s a question we hear often.

The fact is there are enormous benefits to outsourcing your debt collections for a small business and even a larger organization.

Having a reputable debt collection agency represent your business is one of the smartest moves you can make. It can improve your cash flow, save you time and money, and protect you from legal challenges.

Check out our top 10 reasons why using a debt collection agency is far better than using internal resources.

Improved cash flow

Hands down, this is the number one reason your business of any size should be partnering with a reputable debt collection agency. The timely collection of those unpaid invoices […]

David Greenwood2024-08-19T09:26:13-04:00August 19th, 2024|Categories: Accounts Receivables, Small Business Collections|

Debt Collection: The Art and Science of Mental Rehearsal

What is Mental Rehearsal?

When learning about mental rehearsal, it’s important to understand that it is a proven tactic that can help anyone who wants to improve the way they perform. It has been put through the process of the scientific method with consistently reproducible results.

Mental Rehearsal Definition

Mental rehearsal is the act of using your internal voice and practicing a task inside your mind without the need to physically act it out. Research by Dr. Srini Pillay has found that imaginary practice stimulates the same regions in our brains when visualizing an action that are stimulated when actually performing that action. Many top performers, including professional athletes, report naturally practicing mental rehearsal without first being […]

David Greenwood2024-08-08T13:59:13-04:00August 8th, 2024|Categories: Advice for Businesses, Team APR|

A culture of helping makes this one of the best places to work

American Profit Recovery is a great place to build a career. Since 2008 we have been ranked as one of the best places to work in collections. And that comes straight from our team members.

For over a decade, we’ve gone through a time-consuming survey process that methodically ranks the best places to work in the collection industry. And it is well worth the effort. This survey involves ownership and team members and gives a complete snapshot of the employee experience.

One overarching part of that employee experience is the opportunity to help others. Because we know the only way to build a healthy and meaningful culture is to provide an environment where people feel fulfilled about […]

David Greenwood2024-08-05T08:18:06-04:00August 5th, 2024|Categories: Team APR|

My Employee Week Experience

By Michael:

American Profit Recovery’s Annual Employee Week was awesome this year. We shared good food, played many in-office games, and had some great times at after-work events, including a picnic. We also received some of the coolest prizes.

I wanted to share three things that I absolutely love about employee week. […]

David Greenwood2024-07-19T07:57:01-04:00July 17th, 2024|Categories: Team APR|

Unlocking Cash Flow: Why Every Small Business Needs a Bookkeeper

If you’re a small business owner and you’ve been trying to do the books yourself, take a few minutes to understand why hiring a bookkeeper can be a game-changer for your small business.

We know that some of you out there continue to try and do everything in your small business, including all the invoicing, bookkeeping, and financial duties. But that should not be the case. If there’s one thing you should outsource or get some help with, it’s the financial aspects of your small business.

Hiring a bookkeeper to keep your business on track can be called mission-critical. Without detailed attention to your small business’s financial activity, cash flow can plummet quickly.

Reasons to hire a bookkeeper […]

David Greenwood2024-06-11T10:05:33-04:00June 16th, 2024|Categories: Accounts Receivables, Small Business Collections|

How to create and communicate payment expectations for customers

Effective communication can solve many challenges in a business of any size. In fact, it is a mission-critical component of any type of business. Whether it’s internal or external communications, every business needs to make this a priority.

When it comes to cash flow in an organization, this is a critical area where strong communication is key, and consistent communication can make a difference.

Being crystal clear on payment expectations with customers and clients can drastically impact your cash flow.

Clear expectations help prevent misunderstandings and ensure more timely payments. They can also protect your business’s financial health, promote transparency, and enhance the trust you have with your customers.

Check out our quick guide to understand why payment expectations […]

David Greenwood2024-06-11T10:05:55-04:00June 13th, 2024|Categories: Accounts Receivables, Small Business Collections|

A financial setback can happen to any consumer

By Alexis:

Let be honest, when we hear “collection agency” we automatically have negative connotations. There is an unspoken stigma surrounding collection agencies and people that have accounts in collections, but what people don’t realize is there are a lot of people that have accounts in collections.

Having an account in collections should not be a source of shame. […]

David Greenwood2024-06-11T09:31:26-04:00June 11th, 2024|Categories: Advice for Consumers, Team APR|

Bonding with coworkers during employee week

By Greg:

We’re a little less than two weeks away from our Annual Employee Week and I am so looking forward to it. This is a week we all look forward to. It is a chance for the ownership team to show their thanks for all our hard work, and for us all to spend some fun time together in and out of the office.

We will be kicking off the week with a picnic on Monday night, an evening of bowling on Tuesday, and a trip to an Escape Room on Wednesday. Throughout the week, we will be enjoying great food, fun games, and a lot of laughs.

Employee Week is another reason why I love […]

David Greenwood2024-06-06T10:06:23-04:00June 6th, 2024|Categories: Team APR|

What are the most common myths about debt collectors?

There are countless myths about debt collectors and the debt collection industry as a whole. Debt collections in many circumstances can be a complex situation for both the business trying to recover money and the consumer trying to navigate financial difficulty.

If we go back to the nightly news programs of past, many of us remember the segments that only focused on some negative behavior of a chosen few working in the industry.

However, that’s just not how the debt collection industry operates currently. Collection agencies play a mission-critical role in the businesses they serve and the overall economy.

But there are still many myths floating out there.

If you want to learn more about the positive aspects of […]

David Greenwood2024-05-20T09:21:24-04:00May 23rd, 2024|Categories: Accounts Receivables, Small Business Collections|

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