David Greenwood, Author at American Profit Recovery

The best debt collection agencies-what do they have in common?

Choosing a third-party collection agency Is a big step for some businesses. The business needs the cash flow, and is frustrated customers are paying late or in some cases not paying at all, but need a solution. Many businesses have tried various tactics and strategies using internal resources, but there comes a time when you need to seek outside help for collections.

That company is going to be representing you whether in written form or through phone communications with your customers so it’s important that you as a business choose wisely.

If your organization is currently looking to hire a debt collection agency, there are several things the best agencies in the industry do and do well. […]

David Greenwood2022-07-05T10:43:35-04:00May 31st, 2022|Categories: Advice for Businesses, Small Business Collections|

Our debt collection team feels a purpose

There are so many important aspects when it comes to building a thriving organization. There are the obvious parts of a business such as creating a great product or service, pricing and marketing those appropriately, finding your target market and so much more.

But building a sustainable company also involves having the right team that can move things forward on a consistent basis. Finding that team and building longevity with those individuals means that you need to build a culture that allows them to thrive as well.

Employees thrive when they feel a sense of purpose. And when they feel their work is necessary, as well as needed, the result is an organization that thrives as a […]

David Greenwood2022-05-25T18:36:51-04:00May 25th, 2022|Categories: Team APR|

Great communication earns trust as a debt collector

By Georgia:

As a debt collector, I look forward to coming to work every day. Yes, you read that correctly. Admittedly, before working here, I would never have thought I’d think that. American Profit Recovery has opened my eyes to what it truly means to be a debt collector, as well as what an important job it is. This career is not only about helping consumers but also helping to change people’s perceptions of the debt collection industry. I know coming into work every day that what I am doing makes a positive difference in so many ways, and that I am working for a company that deeply cares about its employees.

Being a Debt Collector is […]

David Greenwood2022-05-26T14:46:22-04:00May 16th, 2022|Categories: Team APR|

Improving Your Accounts Receivable Process

The size of your business does not matter when it comes to accounts receivables. If you are running any type of business, accounts receivable management is part of managing a business that has positive cash flow. Paying attention to AR management is a critical component of keeping any business alive.

Because we are part of the process of managing accounts receivables for large businesses as well as small organizations, our experts have a pulse on what you need to know to ensure that internally you’re doing everything properly and when situations arise where you are not getting paid, to understand what assistance is available to you in the form of a third party.

Our experts here […]

David Greenwood2022-05-24T12:23:23-04:00May 1st, 2022|Categories: Accounts Receivables|

Why healthcare practices need to use a medical debt collection agency

There is one simple fact that we know from handling debt collections for health care professionals across the country for many years. Professionals that go to school to be able to serve others want to focus on just that. Doctors and other medical professionals need to focus their time on serving patients and providing the necessary care they require. Doctors should not have to take their eyes off the ball to run a thriving medical practice.

You might say that would hold true for just about any type of business but it’s all more important in the health care environment. Doctors and other health care practitioners need to maintain a certain amount of distance from […]

David Greenwood2022-04-20T10:40:57-04:00April 22nd, 2022|Categories: Medical Debt Collections|

3 Ways to improve your finances during financial literacy month

April is Financial Literacy Month and if you are a consumer that is struggling to meet your financial obligations, this is a chance for you to educate yourself on ways you can improve your financial health. There are so many ways available to consumers to get back on track and not be in debt anymore. It just takes a little commitment on your part and a willingness to free yourself from the burden of debt. Understand that there is hope in improving your finances and that with a little work you can get rid of the stress associated with being in debt.

Here are three important steps that you must take if you are a consumer […]

David Greenwood2022-04-20T10:26:16-04:00April 20th, 2022|Categories: Advice for Consumers|

I’m glad I stayed in debt collections

By Sabrine:

Looking back at when I was a college student, the last place I expected to be working at is a collection agency. Life took me to crazy places after graduation and before I knew it, I accepted a Collection Specialist position. At the time, I figured I would work at APR (American Profit Recovery) temporarily until I became certified in the field I graduated in. Fast forward four and a half years later, I am still with the company, and I am a Team Leader. […]

David Greenwood2022-04-07T09:28:52-04:00April 8th, 2022|Categories: Team APR|

What your practice needs to know about medical debt reporting in 2022

Our team here handles medical debt collections for a wide range of medical practices around the country. We keep up to date on the latest legislation and guidance from both federal regulators as well as state governments. In our industry, there seem to be changes all the time when it comes to how and when we are able to deal with consumers. These adjustments are meant to protect consumers and create an even playing field to assist them and the medical practices that require payment.

Recently, all the big three credit reporting agencies have announced that they will be making significant changes to how medical debt is reported on the credit reports of consumers. TransUnion, […]

David Greenwood2022-04-07T09:09:57-04:00April 7th, 2022|Categories: Medical Debt Collections|

National Consumer Protection Week 2022

National Consumer Protection Week in 2022 is March 6-12 and is meant to educate everyone about how to improve finances, avoid scams and fraud as well as educate consumers about their rights. This is a program established by the Federal Trade Commission and one that we fully embrace.

Everyone here at American Profit Recovery understands that as a collection agency we need to be as transparent as possible. We go above and beyond to make sure that everyone we come in contact with understands their rights as a consumer. When we are creating honest and open conversations with consumers, everyone benefits. […]

David Greenwood2022-03-04T09:42:43-05:00March 4th, 2022|Categories: Advice for Consumers|

Top 5 reasons your customers are not paying you on time

Did you ever wonder why your customers are not paying you on time? It’s one of the more frustrating aspects of running any size business. Customers contact your business, you provide the service that you promised and then in some cases, you’re left to chase that customer for the money they owe you.

And because you have other customers to serve, and a whole host of other obligations to run your business adequately, you and your staff now must expend time and other resources to get that customer to pay.

Your accounts receivable process is just part of running a business of any size. Customers are going to pay on time, some are going to pay late, […]

David Greenwood2022-03-15T09:51:27-04:00March 4th, 2022|Categories: Accounts Receivables, Advice for Businesses, Small Business Collections|

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