David Greenwood, Author at American Profit Recovery

Why work for American Profit Recovery?

By Rema:

I had a friend ask me once why I decided to work in collections because my field of study was completely different. I said, my very first interview with, who is now my manager, career growth, the team, and flexibility of schedule. All of it.

Walking into a field with little to no knowledge about collections, I learned as time went on the importance of a collector and the impact he or she can make in a consumer’s life. My second interview came around and I was convinced to take that step forward and learn more about the agency and what it has to offer me. […]

David Greenwood2023-11-09T10:35:46-05:00November 9th, 2023|Categories: Team APR|

Sending accounts to collections? Do these first

While many organizations hesitate to implement collection activity, there are an equal amount that may jump into it before they have done their due diligence.

Following solid and systematic accounts receivables processes can help lay the groundwork for successful debt collections when necessary. And it may just help you keep a hard earned customer.

If you want to manage your late invoices and your reputation at the same time, make sure you’re doing the following before proceeding with third party debt collection activity. […]

David Greenwood2023-10-18T09:39:41-04:00October 20th, 2023|Categories: Accounts Receivables, Advice for Businesses, Small Business Collections|

How a B2B Collection Agency Can Work Harmoniously with Clients and Customers

For any size business, maintaining healthy cash flow is essential for survival and growth. For many organizations, managing overdue invoices and recovering outstanding debts can be a challenging and time-consuming task. This is where Business-to-Business (B2B) collection agencies come into play. However, the relationship between a collection agency, its clients, and their customers can be delicate.

These relationships are delicate because in many cases, we are talking about large sums of money. Think about the business of manufacturing or other types of distribution businesses that are filling large orders for clients. When those are not paid or not paid on time, this can present a major challenge for that business.

Let’s explore how a B2B collection agency […]

David Greenwood2023-10-18T09:40:02-04:00October 18th, 2023|Categories: Accounts Receivables, Advice for Businesses, Small Business Collections|

Relating to people is how we get the job done

By Angela:

The past few weeks I have had the pleasure of meeting with many people as I add to my collection team. During this process I have had many conversations, and it was refreshing to remind myself just how much of a difference we are making in the economy.

Of course, I could sit here and talk about this to try and gain sales or to try and have you pay your bill but it’s the opposite.

I’m here because I want to be. Nine years in and I still love the impact I can make on our industry and our clients with their consumers being the top priority. In these interviews I have learned about candidates’ […]

David Greenwood2023-10-06T07:35:01-04:00October 6th, 2023|Categories: Small Business Collections, Team APR|

Don’t wait to collect that unpaid debt-7 reasons why your business is not be getting paid

Many organizations we encounter have waited far too long to implement a solid debt collection program. Because of this, many businesses suffer negative cash flow and these issues could have been prevented by being proactive with their collection activities.

One of the main reasons we see businesses of all sizes hesitate on collection activity is because many feel they will alienate their customers and damage their reputation. Because of this, many organizations lose out on money that is clearly owed to them.

If your business is still hesitating to implement a reputable debt collection program, see the reasons why hesitating can cost your organization untold amounts of money. […]

David Greenwood2023-10-09T08:54:01-04:00September 8th, 2023|Categories: Accounts Receivables, Advice for Businesses, Small Business Collections|

9 mistakes your business may be making when collecting debt

Collecting debt is just something a business of any size will have to do. It would be nice if all consumers paid their bills on time but the reality of running any business means you’ll have to deal with late and nonpaying customers.

The topic of customers who do not pay can also be emotional, especially for small businesses. Many operating businesses just like you have developed deep relationships with customers over the years and when the payments do not come in, that strikes an emotional tone.

Not getting paid on time for many businesses can create an environment where that business makes mistakes in collecting that debt.

If you are concerned you may be making mistakes in […]

David Greenwood2023-09-06T07:47:52-04:00September 6th, 2023|Categories: Accounts Receivables, Small Business Collections|

Being proactive with your accounts receivables is a must

By Greg:

Is it me, or did this summer fly by?

I was blindsided the other day by my wife and daughter going school shopping. I mean, already? It never ceases to amaze me how quickly the summer goes by. You can easily become overwhelmed by all the yardwork projects you haven’t started and all the fun family activities you talked about all winter but have not done yet. Summer starts and you think you have all the time in the world to do these things. Then, of course, reality sets in.

I have learned (that is, my wife has said to me a million times) that you must plan, or things will not get done.

David Greenwood2023-08-17T08:48:36-04:00August 18th, 2023|Categories: Accounts Receivables, Advice for Businesses, Small Business Collections|

Compliance continues to be mission critical here at American Profit Recovery

One aspect of debt collections that is mission critical and an area here at American Profit Recovery that we place a lot of resources behind is compliance. Staying compliant with all the rules and regulations that govern debt collections is just another area of our culture that carries immense importance.

Recently our own Bruce Beegle achieved the designation of credit and compliance officer through ACA International.

After many educational sessions conducted by ACA international and of course rigorous testing, Bruce received this accreditation which will only further our ability to enhance our compliance strategies in debt collections. It’s an important milestone. […]

David Greenwood2023-08-17T08:32:48-04:00August 17th, 2023|Categories: Advice for Businesses, Small Business Collections, Team APR|

An award-winning employee experience here at American Profit Recovery

There are many areas that we have placed immense focus on over the years here at America Profit Recovery that have allowed us to build a rock-solid foundation. Building and growing a reputable collection agency means a high value must be placed on our people and our culture.

Let’s face it; not every day is easy working in debt collections because of the nature of the business and the delicate reasons why we may be calling a consumer. Collectively, we’re always working to make that employee experience a positive one and consistently improve.

Recently we’ve been reminded that we are doing the right thing here at American Profit Recovery by creating a culture and a positive […]

David Greenwood2023-08-09T09:16:57-04:00August 9th, 2023|Categories: Advice for Businesses, Team APR|

American Profit Recovery helps us be our best selves

By Delaney:

Work-life balance has never been easier than with the flexible scheduling options we offer our employees at American Profit Recovery. Personal Time Off should be used for exactly that – personal time! No one wants to have to waste their PTO on obligations like doctor’s appointments.

But here, we don’t have to.

We have several different options, like shifting our work hours from earlier to later in the day with what we call a “Late-In”, or taking a two-hour lunch during the day and simply just adding an extra hour on to the end of our day to make up for it – all without using any PTO! These possibilities are so incredibly helpful for accomplishing […]

David Greenwood2023-07-31T08:23:44-04:00July 31st, 2023|Categories: Team APR|

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About David Greenwood

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