David Greenwood, Author at American Profit Recovery

Values and culture make this a great place to build a career

By Delaney:

For the employees at American Profit Recovery, it’s culture above all else! Here, we value positive attitudes, high integrity, and strong work ethics.

From the company as a whole, to the department you work in, right down to the individual team that you are on, you can feel our values pulsing through the veins of APR.

It starts with our hiring process. We recruit only the best, strongest candidates who exemplify these core qualities to make a perfect fit for our team. […]

David Greenwood2023-12-19T11:26:52-05:00December 19th, 2023|Categories: Team APR|

Entering my sixth year at American Profit Recovery

By Sabrine:

I am in awe that I am approaching my sixth year here at American Profit Recovery. As they say, time flies when you’re having fun.

It feels like it was just yesterday that I came in for my interview and met my manager, and contemplated whether or not I was going to give debt collections a try. Little did I know, collections was meant for me.

On a daily basis, I speak to consumers all around the nation and help them find ways to pay their just debts—as mentioned in our collector’s pledge. I get to go home knowing that I was able to relieve some stress off some consumers, as well as our clients for […]

David Greenwood2023-12-11T08:00:48-05:00December 11th, 2023|Categories: Uncategorized|

6 questions a business might ask before hiring a debt collection agency

When you’re in the process of hiring a debt collection agency for your organization, there are no doubt many questions on your mind. Hiring a new agency for your business can be a big step because of the important role they play in the overall health of your business.

Generally speaking, many businesses are concerned with how effective their debt collection efforts will be, how their customers will be treated, the protection of data and if the agency has a level of proficiency within their industry. For example, do they understand the intricacies of medical debt collections or debt collections for lawn care companies?

A reputable debt collection agency should have no problem answering some of these […]

David Greenwood2023-11-14T09:56:46-05:00November 17th, 2023|Categories: Accounts Receivables, Small Business Collections|

8 reasons why businesses rely on debt collection agencies

The debt collection industry is a vital part of the US economy. And for many businesses, it is a critical part of the overall accounts receivables process.

Many small businesses and larger organizations rely on the expertise and efforts of third-party collection agencies every day. And for good reason. Collection agencies are recovering substantial amounts of consumer debt and helping those businesses drastically improve much needed cash flow.

The economy is stronger because of collection agencies and businesses of all sizes continue to build a solid financial foundation by partnering with the right collection agency.

Want to know more about why businesses rely so much on professional debt collection agencies? Check out our thoughts here.

David Greenwood2023-12-19T12:26:41-05:00November 14th, 2023|Categories: Accounts Receivables, Small Business Collections|

Why work for American Profit Recovery?

By Rema:

I had a friend ask me once why I decided to work in collections because my field of study was completely different. I said, my very first interview with, who is now my manager, career growth, the team, and flexibility of schedule. All of it.

Walking into a field with little to no knowledge about collections, I learned as time went on the importance of a collector and the impact he or she can make in a consumer’s life. My second interview came around and I was convinced to take that step forward and learn more about the agency and what it has to offer me. […]

David Greenwood2023-11-09T10:35:46-05:00November 9th, 2023|Categories: Team APR|

Sending accounts to collections? Do these first

While many organizations hesitate to implement collection activity, there are an equal amount that may jump into it before they have done their due diligence.

Following solid and systematic accounts receivables processes can help lay the groundwork for successful debt collections when necessary. And it may just help you keep a hard earned customer.

If you want to manage your late invoices and your reputation at the same time, make sure you’re doing the following before proceeding with third party debt collection activity. […]

David Greenwood2023-10-18T09:39:41-04:00October 20th, 2023|Categories: Accounts Receivables, Advice for Businesses, Small Business Collections|

How a B2B Collection Agency Can Work Harmoniously with Clients and Customers

For any size business, maintaining healthy cash flow is essential for survival and growth. For many organizations, managing overdue invoices and recovering outstanding debts can be a challenging and time-consuming task. This is where Business-to-Business (B2B) collection agencies come into play. However, the relationship between a collection agency, its clients, and their customers can be delicate.

These relationships are delicate because in many cases, we are talking about large sums of money. Think about the business of manufacturing or other types of distribution businesses that are filling large orders for clients. When those are not paid or not paid on time, this can present a major challenge for that business.

Let’s explore how a B2B collection agency […]

David Greenwood2023-10-18T09:40:02-04:00October 18th, 2023|Categories: Accounts Receivables, Advice for Businesses, Small Business Collections|

Relating to people is how we get the job done

By Angela:

The past few weeks I have had the pleasure of meeting with many people as I add to my collection team. During this process I have had many conversations, and it was refreshing to remind myself just how much of a difference we are making in the economy.

Of course, I could sit here and talk about this to try and gain sales or to try and have you pay your bill but it’s the opposite.

I’m here because I want to be. Nine years in and I still love the impact I can make on our industry and our clients with their consumers being the top priority. In these interviews I have learned about candidates’ […]

David Greenwood2023-10-06T07:35:01-04:00October 6th, 2023|Categories: Small Business Collections, Team APR|

Don’t wait to collect that unpaid debt-7 reasons why your business is not be getting paid

Many organizations we encounter have waited far too long to implement a solid debt collection program. Because of this, many businesses suffer negative cash flow and these issues could have been prevented by being proactive with their collection activities.

One of the main reasons we see businesses of all sizes hesitate on collection activity is because many feel they will alienate their customers and damage their reputation. Because of this, many organizations lose out on money that is clearly owed to them.

If your business is still hesitating to implement a reputable debt collection program, see the reasons why hesitating can cost your organization untold amounts of money. […]

David Greenwood2023-10-09T08:54:01-04:00September 8th, 2023|Categories: Accounts Receivables, Advice for Businesses, Small Business Collections|

9 mistakes your business may be making when collecting debt

Collecting debt is just something a business of any size will have to do. It would be nice if all consumers paid their bills on time but the reality of running any business means you’ll have to deal with late and nonpaying customers.

The topic of customers who do not pay can also be emotional, especially for small businesses. Many operating businesses just like you have developed deep relationships with customers over the years and when the payments do not come in, that strikes an emotional tone.

Not getting paid on time for many businesses can create an environment where that business makes mistakes in collecting that debt.

If you are concerned you may be making mistakes in […]

David Greenwood2023-09-06T07:47:52-04:00September 6th, 2023|Categories: Accounts Receivables, Small Business Collections|

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