APR, Author at American Profit Recovery

Cyber-fare

Up 50% since 2015, nearly 52 percent of the world’s population (3.8 billion individuals) are now online. That’s great progress and opens up a whole host of opportunities for everyone online to experience the many benefits of being online.

But as you well know, there are still many security issues that go along with using the internet. We have in this country gotten used to online banking and shopping, and some even post things to social media that can give hackers an edge. And many of us don’t even know it. That along with passwords that should not be passwords, and we have opened ourselves up […]

APR2020-11-01T12:25:35-05:00August 9th, 2018|Categories: Advice for Businesses, Advice for Consumers, Collection Industry News|

Employee Week Creates a Bond

By Angela:

Employee week is a great time of year for all involved. This was my third year and every year it has gotten better. It encourages employees to participate in bonding activities that push our competitiveness to a new level. This year I had the pleasure of being a team captain and got to work more closely with my fellow collectors.

We all worked towards one goal during the week as we were divided into different teams trying to win the big prizes. Despite this week being competitive, everyone stays professional and remembers we are all for the same reason, to help our clients […]

APR2020-11-01T12:43:11-05:00July 15th, 2018|Categories: Team APR, What APR is up to|

Our Company Sure Knows How To Take Care Of Their Team

By Ethan:

Recently, we celebrated employee week at American Profit Recovery. This week happens once a year in the summer time and is probably one of the most fun weeks of the year at the company. For this week, all employees split into teams and compete in a week long, friendly competition, with the winning team receiving prizes at the end of the week. Also, numerous events, games, and meals are held across the whole week, both during and after work. These include trivia games, “Minute to Win It” style games, lunches and breakfast provided by the company, a night of bowling, and a Detroit Tigers baseball game.

APR2021-01-04T11:24:20-05:00July 11th, 2018|Categories: Team APR|

Are you paying attention to risks in your small business?

When it comes right down to it, risk equals money in a small business. In fact, if you’re running a small business, that can be a risk in itself. Every day can present a challenge that can either help your business take off to a new level, or harm your business in some way. And hopefully your risk-taking takes you in the positive.

But it’s the risks we encounter daily that can cause a small business owner time, money and reputation. And it’s how you handle them that can make or break your profitability.

As a collection agency that works with small business, we hear countless stories from those in business about the ups and downs of […]

APR2021-06-16T09:23:32-04:00June 21st, 2018|Categories: Small Business Collections|

Number One Call Center in the Industry

We did it! We earned the number one spot on the 2018 Best Call Centers to Work For. We always knew American Profit Recovery was the best collection agency to start and build a career in the credit and collections industry, and now we have proof. We are clearly one of the best places to work in this industry and I might add, anywhere.

And before you move on and say to yourself, “big deal, they won another award” take a moment to listen why this is an important event.

There are a number of industries that over time, have a long […]

APR2021-01-04T10:01:15-05:00June 8th, 2018|Categories: Collection Industry News, Team APR, What APR is up to|

Great customer service makes you different

What does a collection agency know about customer service? More than you think.

If there are a few things that are overflowing here at American Profit Recovery, its respect, and a deep desire to help. That’s helping the business that hires us and their customer that owes them money. They both require our help and some might say, they are both our customer.

Since we are most often talking about helping a business, stay in business, and what we can do to help them, let’s focus on the consumer for a moment.

While in many cases, a consumer gets into our system because of an oversight […]

APR2020-11-01T13:41:26-05:00May 21st, 2018|Categories: Advice for Businesses, Advice for Consumers|

Helping others pay for education-Over $17,000 Raised

One thing we are very proud of here at American Profit Recovery is our educated team. No, not everyone has PhD here, but every one of our staff understands their job, the collection industry and their role in helping both business and consumer. If our team members are not off site keeping up to date on everything we need to understand in the collection industry, we are always reinforcing best practices here in our office. In fact, it’s a daily occurrence.

Education is part of our culture and that makes American Profit Recovery a great place to work and one of the best collection agencies for a small business […]

APR2020-11-01T15:59:54-05:00May 11th, 2018|Categories: Community Outreach|

Small Business is the backbone of our economy

If you own a small business, manage one or even work for a small business then you have an important role here in our country. You are a major player in the US economy. In fact, you are pretty much the backbone of it.

A small business as you may know is any organization that employs 1-49 employees. And the SBA says that over half of Americans work for a small business. That is everything from the professional consultant, the lawncare company, that great breakfast place down the street and that local dental practice.

Small business survives on great relationships. Taking care of […]

APR2021-06-16T09:21:09-04:00May 3rd, 2018|Categories: Small Business Collections|

Time to get back out in the community

By Sarah S.

With Earth Day just past. I thought it would be fun to talk about one of my favorite volunteer opportunities that American Profit Recovery offers. It is nice being able to spend a day outside with my other team members working together to make one of our State Parks in Michigan beautiful, especially after all the winter blues! From building picnic tables, cleaning up leaves, pulling weeds and planting new flowers we definitely get stuff done!

For the past few years we have gone to Island Lake Recreation Area in Brighton, Michigan. We split the day in half between everyone that volunteers which works out well so […]

APR2021-01-31T16:44:49-05:00April 30th, 2018|Categories: Community Outreach|

How to raise prices without making your customers mad

There comes a time at every type of business when a price adjustment is necessary. Most businesses do not like to raise prices but in fact, it is just part of doing business over time. Keeping pricing the same for long periods of time can have a negative effect on your bottom line and your cash flow. If you want to stay in business and stay profitable, you will need to adjust your pricing from time to time.

For many types of businesses, raising prices can be a little bit stressful because you don’t know how your customers will react. For other types of businesses, it […]

APR2020-11-30T16:32:58-05:00April 19th, 2018|Categories: Advice for Businesses|

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