APR, Author at American Profit Recovery

Celebrating the ACA’s 75th Anniversary in Chicago

I was honored to help represent American Profit Recovery at last week’s ACA Convention & Expo. The ACA is an international association comprised of leaders of Credit and Collection professionals. This year was the association’s 75th anniversary celebration and it was held in Chicago. It was terrific to be able to take in the wonderful sights and sounds of Chicago shoulder to shoulder with industry leaders.

The days were spent attending several top notch educational seminars from world class speakers. The diverse group of speakers ranged from Harley Davidson CEO speaking about building his company’s reputation to top political consultant Karl Rove commenting on how the collection industry contributes positively to the overall economy of the […]

APR2020-09-27T13:18:01-04:00July 29th, 2014|Categories: What APR is up to|Tags: ACA International, American Profit recovery, Collection Agencies, collections|

Collectors Get a Bad Rap

When a collection agency makes the news, it’s not normally a positive event that caused the news coverage. Couple that with the fact that the only people who come in contact with a collection agency are consumers who allegedly owe a debt… and no one likes to have to deal with a past due debt.

Understandably, the collector is not the most popular person and for those reasons, collectors get a “bad rap”. They are often viewed as uneducated vultures that prey on the less fortunate and they are often told they should get a real job. I would like to say one thing to those who have that opinion of collectors. You just might be […]

APR2020-09-27T14:10:16-04:00July 23rd, 2014|Categories: Advice for Businesses|Tags: ACA International, charity, Collection Agencies, Collectors Pledge, Debt Collectors|

Collection Agency Efforts Echo Those of Niagara Falls Preservation

Recently my family and I visited Niagara Falls for a quick weekend vacation. Being a Buffalo native growing up so close to the falls, I always took for granted what an amazing feat of nature they really are.

I always knew that people have harnessed Niagara Falls to provide electricity, but never knew that those efforts are also helping to preserve the falls. Left alone, the falls would erode at a rate of 10 feet per year. Because people have been diverting much of the Niagara River that would eventually reach the summit, the erosion rate is now only about 1 foot per year. In fact, they estimate that […]

APR2020-09-27T13:56:57-04:00July 22nd, 2014|Categories: Advice for Businesses|Tags: American Profit recovery, Business, cash flow, collection agency, collections, Niagara Falls|

What Type Of Training Do Debt Collectors Go Through?

A question that is frequently asked is “What type of training do collectors go through?”

A reputable collection agency will have a training program that covers a wide range of issues, knowledge and skills that are required and will continually reinforce that training. Below are some of the subjects covered in the training of debt collectors.

Personal Skills
Most reputable agencies hire people who can communicate well and then train them even further. The goal of an agency is to get payments secured for a client, so a collector needs to have superior skills in communicating with others. Debt resolutions come from a respectable dialogue and communication with consumers.

Regular Meetings
A collection agency with a good reputation will also […]

APR2021-04-03T15:28:50-04:00July 3rd, 2014|Categories: Collection|Tags: American Profit recovery, Collection Agencies, Customer Service, Debt Collectors, Employees, Training|

The Best Team In The Biz!

The best debt collection team in the industry.

This week American Profit Recovery celebrated our Annual Employee Week. It’s designed to recognize the hard work and dedication the employees put forth during the year and it hopefully shows our employees that the owners appreciate the people that make it a great place to come to every day.

Employee week is important to me personally because we get a chance to get everyone under the same roof even if it’s only for a short period of time. We fly everyone from our North Carolina and Massachusetts office into our Michigan location for a few meetings, some hard work and a lot of fun. I think it’s great for […]

APR2021-01-31T14:59:07-05:00June 23rd, 2014|Categories: Team APR|Tags: Collection Agencies, collection industry, Employees, Staff, team|

Collection Agencies Do More than Collect Debt

Did you know that collection agencies do much more than collect debt? They are also involved in their communities through charities; they go through extensive training programs and are well versed in the laws pertaining to collections.

Job Creation

In the United States, collection agencies accounted for over 302,000 jobs in 2011, according to an ACA International survey by Ernst &; Young. These employees helped their agencies to recover a total of $54.9 billion to the economy.

Training

Most reputable agencies belong to ACA International, which has a focus on training, laws and financial education. They also have their own “Code of Ethics” and Collectors pledge which goes above and beyond actual laws to ensure consumers are dealt with […]

APR2020-09-27T13:51:09-04:00May 14th, 2014|Categories: Advice for Businesses|Tags: ACA International, American Profit recovery, charity, collection agency, debt collection, trained professionals|

Winter Debt Leading to Spring Collection Calls

Recently, I got the opportunity to be a guest on FOX 25 Boston to discuss how winter debt can lead to spring collection calls. Read about our conversation here and watch the video below to hear the full discussion from the Fox 25 segment.

As spring rolls in, so do the bills from winter.

This year due to the polar vortex and a long winter some people are finding that they didn’t budget enough for the extra oil or high heating bills and now they need to prioritize their bills.

If you have fallen behind this winter, your bills may have gone into collection. Here are answers to some of the common questions asked about collection agencies and […]

APR2021-04-03T15:53:00-04:00April 17th, 2014|Categories: Advice for Consumers|Tags: Collection Agencies, collections, Consumer advice, Fox News Boston, Video|

More valuable advice on how to handle a call from a collection agency

On Friday, April 4^th, The Association of Credit and Collection Professionals “ACA” was the sponsor of a two-minute consumer advice segment that aired on 210 Independent, CW and FOX stations from coast to coast. The segment, called The Daily Buzz, reached an estimated 77 million households in 156 media markets nationwide.

The segment goes over again, what consumers can do if they get a call from a collection agency.

To learn more about the segment click on the link below and watch the ACA sponsored segment of The Daily Buzz. There’s some great advice for consumers.

http://www.acainternational.org/images/14197/BuzzTalkSegment.mp4

APR2021-01-04T09:40:11-05:00April 10th, 2014|Categories: Advice for Consumers|Tags: calls, collection agency, Consumer advice, Debt, How to, Video|

Can a Collection Agency Hurt my Business?

APR2023-11-09T10:40:50-05:00March 20th, 2014|Categories: Advice for Businesses|Tags: American Profit recovery, Business advice, businesses, collection agency, collections|

Best Business Advisors

We talk to business owners every day from a variety of fields including contractors, lawn care and medical professionals, who are all busy trying to build their business. We know that running a business can be difficult but if you have the help of these four business advisors you will be ready for anything.

Business Attorney: They will provide vital assistance in every aspect of your business, from basic zoning compliance, copyright and trademark advice to formal business incorporation, lawsuits and liability.

CPA (Certified Public Accountant): Financial professionals who analyze how money is used by businesses, audit financial statements, serve as consultants for tax, accounting, and financial planning. CPA’s are strategic advisors, beneficial […]

APR2020-09-27T11:55:10-04:00March 18th, 2014|Categories: Advice for Businesses|Tags: Business Advisor, collection agency, Planning ahead, Small Business, Video|

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