APR

As a collection agency, we often get inquires as to how to handle late and non-paying customers during the holiday season. Many businesses make the mistake of halting all collection efforts during this time of the year for fear of causing even more tension between the business and client. And as a collection agency, we see this more often than not. While it’s great that the business is trying to keep that customer, it’s not a good idea to stop communication.

If you stop communicating with the client who owes you money, they may get the impression that you have gone away or given up […]

As business owners and those responsible for keeping our operations afloat, wouldn’t it be great if we all had a crystal ball to tell us when customers were not going to pay? While that might not be a reality, there are clear signs that you can look out for when customers go into delinquency.

If we know a customer is not going to pay on time or just not pay at all, it can help you determine a course of action that much quicker. And we all know that the longer a bill goes unpaid, the more difficult it is to be compensated for what you provided that customer.

Take two minutes to view our latest video […]

We get a lot of questions regarding accounts receivables and collections from our clients.

One recent question to one of our team members was about what happens to the collection process after your Net 30 Payment Terms.

Our first question to you is do your customers actually know you have Net 30 terms? Have you told them, inserted it in all your invoices and statements and maybe even posted it in your waiting room or lobby? Make sure you do this first.

Second, when you do get to that 30-day mark, a good way to open the lines of communication is to place a customer service call. Find out if your […]

In many cases businesses are taking more time to pay their own bills. We have all heard about consumers and their increasing lag time on paying bills but what we don’t hear about is businesses and their ability to meet their obligations.

Below, we have a video about how a business can respectfully work with another business to get paid for their products and services.

A business not paying another business is a perfect example of an economic chain reaction and what could be a circle of people not paying their bills. One very important bill that we know a business needs to pay on time […]