Why are we one of the best places to work in the collection industry?

It’s no surprise to the team here but we have once again earned the distinction of being one of the best places to work in collections. Since 2008, we have continued to earn this recognition through an effort spearheaded by Best Companies Group.

Sure we offer a competitive salary, a great benefits package and other perks, but there’s one thing that truly makes American Profit Recovery a great place to work.

It’s called culture.

We have successfully built a culture here where people can not only build a career, but contribute to the direction of this collection agency. And we constantly recognize our employees as a true part of this organization.

For example, every year we celebrate employee week. And while we celebrate our employees regularly, this week allows everyone to cut loose a little bit. It’s a chance for ownership to truly show appreciation for one of the best teams in the collection industry. With office games, professional sporting events and our time-honored tradition of the owner’s breakfast, we all look forward to this week.

Oftentimes during this week, we also set up the video camera and pull out the microphones and get the APR team involved in the effort of telling our story and the reasons why they continue to rave about building a career here at American Profit Recovery.

We are always encouraged by what employees say about working at American Profit Recovery and more importantly, forging a long-term career. They always speak honestly, and we never feed them answers.

Several recurring themes come up in these casual conversations; one is how people feel a sense of purpose by working here. Employees have a unique opportunity to of course help a business reclaim money that is owed to them.

But every day they also aid consumers that are struggling with debt. Many consumers do not know how to get the process started when they become delinquent in their obligations, and they can also be put off by what could be an awkward phone conversation.

Our team understands this and knows they are doing the right thing by guiding that consumer through a challenging situation. This gives people a sense of purpose and because they are helping others, The career they are building is meaningful.

Why is a collection agency a great career move?

A collection agency and more importantly, American Profit Recovery is a great place to work for several reasons. First, this industry offers a challenging and dynamic work environment perfect for those who thrive on problem-solving and negotiation. It’s a great career move for good communicators and critical thinkers, which can also be a great opportunity for personal and professional growth.

One of the most rewarding aspects of working in a collection agency is the sense of accomplishment that comes with helping clients improve their financial situation. This can be challenging at times, but it can also be incredibly rewarding to help a business claim back money due to them.

But here at American Profit Recovery, we often get praise from the consumers we are calling. A consumer often does not know how to take the next step in resolving their debt. There are a whole host of reasons. They may ignore the situation because it is an awkward conversation, have fallen on difficult times, or were not even aware of the bill. This is where a professional debt collector can truly help a consumer.

When this happens, our team members feel that sense of purpose and feel that they have helped another individual out of a tough situation.

What makes a company a great place to work?

Helping employees find their purpose.